Terms of service

Terms of Service

OVERVIEW

This website is operated by POMACO, a brand under PROPACK PACKAGING PRIVATE LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to POMACO. POMACO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are using the site under parental/guardian consent.
You must not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses or any destructive code.

Violation of these Terms will result in termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.
Content (excluding credit card details) may be transferred unencrypted and adapted for technical purposes.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.

SECTION 3 - PRODUCTS & SERVICES

Certain products or services may be exclusively available online. These may have limited quantities and are subject to our Exchanges, Returns & Refund Policy.
We strive to display accurate colors and images, but cannot guarantee exact screen display accuracy.
We reserve the right to limit sales, discontinue products, and update descriptions/pricing without notice.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion.
You agree to provide complete and accurate purchase and account information, and update details as required for billing, delivery, and communication.

SECTION 5 - SHIPPING

Shipping and delivery timelines are outlined in our Shipping Policy.
Risk of loss passes to you once the order is handed over to the shipping carrier.

SECTION 6 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools and links. Use of these tools/links is at your own risk.
We are not responsible for third-party websites, content, or services.

SECTION 7 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Any feedback, ideas, suggestions, proposals, or submissions may be used by us without restriction.
You agree that your submissions will not violate third-party rights or contain unlawful material.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, site information may contain typographical errors or inaccuracies.
We reserve the right to correct errors and cancel orders if necessary.

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or content:

For unlawful purposes.
To solicit unlawful acts.
To infringe intellectual property rights.
To harass, defame, discriminate, mislead, or transmit viruses.
For obscene, immoral, or fraudulent purposes.

Violation may result in immediate termination.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and products are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free service.
We are not liable for damages of any kind arising from use of our Services or products.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold harmless POMACO, PROPACK PACKAGING PRIVATE LIMITED, Shopify, and affiliates from any claim arising out of your breach of these Terms or violation of rights/laws.

SECTION 13 - SEVERABILITY

If any provision is found unenforceable, the remainder of the Terms shall still apply.

SECTION 14 - TERMINATION

These Terms are effective unless terminated by either you or us. If you fail to comply with the Terms, we may terminate access immediately.

SECTION 15 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and POMACO.

SECTION 16 - GOVERNING LAW

These Terms and any transactions shall be governed by and construed under the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

SECTION 17 - CONTACT INFORMATION

Questions about these Terms should be sent to us at:

PROPACK PACKAGING PRIVATE LIMITED (Brand: POMACO)

📍 Registered Office: Mouza-Aima, J.L. No 51, P.O. Hanral, P.S.-Dadpur, Dist.-Hooghly, West Bengal, PIN-712149

📍 Operational Address: Floor No. 1st, Building No. Plot in Kh. No. 1268, Kapashera Road, Kapashera, New Delhi - 110037

📧 Email: care@pomaco.in